Privacy Policy for Crackabottle
At Crackabottle, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase from us.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non personal information from you in the following ways:
Information You Provide Directly
When you create an account, place an order, subscribe to marketing communications, contact us or otherwise interact with our services, we may collect:
- Full name
- Email address
- Billing and delivery address
- Phone number
- Payment details (processed securely via third party payment gateways)
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring URLs and interaction data
2. Cookies and Tracking Technologies
Crackabottle uses cookies and similar technologies to enhance your browsing experience, analyse website traffic and improve our services. Cookies may be disabled through your browser settings, however this may affect certain website functionalities.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil orders, including payment verification and delivery
- To manage customer accounts and provide customer support
- To communicate order confirmations, updates and service related messages
- To send promotional emails, newsletters or offers where you have opted in
- To improve our website, products and customer experience
- To comply with legal and regulatory obligations
4. Sharing of Information
We do not sell, rent or trade your personal information.
We may share your information with trusted third party service providers for purposes such as:
- Payment processing
- Order fulfilment and delivery
- Website hosting and analytics
- Email and marketing services
These parties are contractually obligated to protect your information and use it only for the intended purposes.
We may also disclose information if required by law or to protect our legal rights, prevent fraud or ensure the safety of our business and customers.
5. Data Security
We implement reasonable administrative, technical and physical security measures to protect your personal information. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights and Choices
You may request access to, correction of or deletion of your personal data by contacting us. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Please note that certain information is required to process orders and comply with legal obligations.
7. International Data Transfers
Your information may be stored and processed in Malaysia or other countries where our service providers operate. By using our website, you consent to such transfers.
8. Alcohol Purchase Disclaimer
Crackabottle sells alcoholic beverages. By using this website and placing an order, you confirm that you are of legal drinking age in your country or region of residence. We do not knowingly collect personal information from individuals under the legal drinking age.
9. Changes to This Privacy Policy
Crackabottle reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please drop us an email at crackabottleasia@gmail.com
